ADP SmartCompliance® Wage Garnishments
Comprehensive Wage Garnishment Services and Solutions
ADP SmartCompliance® Wage Garnishments

ADP SmartCompliance® Wage Garnishments

Comprehensive Wage Garnishment Services and Solutions
Contents

End-to-End Wage Garnishment Automation

Say goodbye to manual processes. From intake to disbursement, ADP automates lien receipt, order processing, wage withholding, and data integration. With consistent implementation steps — Analysis, Configuration, and Go-Live — our platform minimizes paper handling, manual entry, and redundancy.

Accurate, Reliable, and Compliant

  • We electronically receive and acknowledge child support orders through e-IWO and tax levies in key states through e-Levy. Our robust integrations with child support services and revenue departments let us handle over 2.6 million documents annually with speed and accuracy.

Real-Time Visibility with Interactive Dashboards

  • Stay informed, stay ahead. Gain greater visibility of your garnishment compliance and responsibilities with dashboards that deliver real-time status updates, alerts, and reminders. Push notifications keep tasks top-of-mind, reducing risk and missed deadlines.

Legislation Monitoring and Agency Relations

Legislation changes? We’re already on it. We help you meet state, federal, and local compliance requirements, with a dedicated team monitoring 600+ annual regulatory changes. Together with our close contacts with garnishing agencies, this monitoring helps ensure our services are always aligned with evolving regulation.

Seamless and Timely Updates

  • Employers can rely on ADP for garnishment management, allowing them to focus their valuable resources elsewhere instead of handling compliance and associated risks in-house. Technological updates are implemented promptly to maintain up-to-date information and increase efficiency. Additionally, ADP's garnishment experts keep payroll teams informed about key changes in wage and payment codes, as well as any new requirements.

Expertise and Connection

  • Notably, ADP was the first provider to implement electronic income withholding orders (e-IWO) with state child support agencies and electronic levies (e-Levy) with state tax agencies. ADP actively advocates with agencies to build positive relationships, stay informed about upcoming changes, provide feedback, and confirm processes. We attend and present at industry conferences, such as PayrollOrg, to advocate for employers and provide an employer’s perspective.

Scalable, Future-Ready Technology

Grow confidently. We scale with you. Whether you’re expanding your team or processing more orders, ADP’s infrastructure flexes to fit your needs. Built to evolve, our platform meets today’s requirements and tomorrow’s demands.

Fast, Painless Implementation

  • Eliminate the manual effort of searching for information and consolidating documentation. With real-time integration with ADP Wage Garnishments, there is no longer a need to manually enter lien information into your payroll system.

Deep System Integration, Minimal Disruption

  • Efficiently fits into your ecosystem. Flexible integrations ensure your garnishment data flows effortlessly between ADP and your payroll system. Our processes are non-intrusive, requiring no heavy IT lift or changes to employee workflows.

Direct Agency Communications and Servicing

Our secure agency portal offers 24/7 access to order statuses, payments, and documentation — eliminating the need for your team to act as a go-between. Agencies get what they need, when they need it.

Secure Correspondence with Agencies

  • We take the calls — so you don’t have to. Employers no longer need to answer frequent inquiries or spend time preparing responses and standard communications for agencies. The portal reduces the need for employers to interact with garnishing agencies, granting authorized agencies access to certain data such as order processing status and payment details.

Smart Data Management

  • No more chasing paper or piecing together reports. Our centralized platform provides access to all garnishment-related data and documents in one place — reducing risk, improving accuracy, and giving you clear visibility of your records.

Educational Resources and Ongoing Training

Train, learn, and grow with expert resources. Access on-demand webinars, legislative insights, client collaboration sites, and 24/7 mobile data access. Our training tools and user communities empower your team to manage garnishments with confidence.

Simplified Guidance

  • We help employers stay informed about new requirements and regulations while clearly outlining expectations and new best practices. This allows them to concentrate solely on their essential garnishment obligations.

Expert Care

  • With ADP’s resources, training, and collaboration sites, garnishment practitioners can ask questions and receive guidance from their peers, effectively reducing time, frustration, and confusion. Additionally, unparalleled support from ADP’s service representatives helps alleviate the pressure on employers to manage garnishments effectively.

Empathetic Employee Support

Our call-in Solution Center staff works with your employees in a professional and sensitive manner. Employees can also get information in real time from MyADP.com and the ADP Mobile Solutions app.

At ADP, we are dedicated to creating a compassionate and knowledgeable environment for your employees. When they feel supported, informed, and valued, it not only enhances their well-being but also drives business success. That’s why our multi-channel consumer experience is designed with their needs in mind, offering 24/7 mobile access and secure desktop service.

Balancing Expertise with Empathy

  • Navigating the complexities of state and federal regulations can be overwhelming for employees. Our trained teams and agents possess the expertise and knowledge needed to clearly explain what wage garnishment means and respond to questions, such as withholding limitations and when deductions will stop. We recognize the challenge of balancing critical information with genuine empathy, and our specialists excel at addressing concerns while providing clarity and reassurance.

The Importance of Employees in Business Success

  • Employees can easily track notices, monitor the progress of disbursements, and reach out for any clarifications, ensuring they always have the resources and support they need.
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